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Mastering Intranet and Internet Technology
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Internet Service Provider Evaluation Form

 
ISP Evaluation Form
Criterion Comments and Considerations Evaluation
Reliability Redundancy and Fallback
Equipment and Links
UPS
 
Throughput Capacity of link to Internet Backbone
NAPs - Inter-ISP Connections
 
POP Port Count Port to User Ratio
Probability of getting the Engaged Signal.
 
Local POP Avoid long distance charges  
Consulting and Support Services 24 hour, 7 days a week?
Account Manager?
 
Security Firewall
Encryption and/or Authentication
VPN
RADIUS
 
Cost Phone/Modem
ISDN (permanent or semi-)
DDN
T1/E1
Cable "Modem"
xDSL
Satellite
 
Corporate Foundation & Resources Will they be there in 1, 2, 5 years?  
Services Provided Web Pages
Virtual Site
Mail
List Server
Disk Space
Design
Consulting
Tele-hosting
etc.
 
Scalability Requirement growth supported
short and long term
 
ISP's Growth Plans How does the ISP see itself growing?  
Billing System Accuracy, Reliability and Timeliness of Accounts  
Global Roaming Local as well as overseas PoPs  

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NBS Internet Marketing Web Author: Geoff May Last Update: 07/11/2001
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